Business Emotional Intelligence
here's where it changes.
What is Business EQ?
Business Emotional Intelligence is a practical, work based approach to Emotional Intelligence that helps individuals and teams understand why people behave the way they do and how to maximise their engagement with, and performance at, work.
It is an exciting advance in our understanding of how the management of critical emotions and behaviours are linked to the success of leaders and teams.
Business Emotional Intelligence or Business EQ is about the ability to use your intrapersonal and interpersonal intelligence to focus on the critical emotions and underlying behavioural traits that predict occupational performance.
The key to the Business Emotional Intelligence is self awareness and awareness of others, it explains peoples’ capability to manage their emotions and behaviours at work and what effect it has on their potential and their performance.
The practical, straightforward approach of Business Emotional Intelligence, with its engaging and accessible business language, makes it ideal for leaders and teams to quickly understand how critical emotions and behaviours impact on the success of themselves and others.
Business Emotional Intelligence consist seven main Emotional Behavioural Clusters or scales that focus on the emotional drives and behaviours that predict success combined with a person's awareness of them. The summaries of these are described below:
Service Name
7 Emotional Behavioural Scales.
Decisiveness - Willingness to make decisions, the need for control and the level of comfort with decision making responsibility.
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Motivation - Level of energy, passion, drive and enthusiasm for work, being optimistic and positive, the need for achievement and challenge.
Influence - The drive to influence others and persuade them, to be heard and have an impact.
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Adaptability - The desire for, and enjoyment of, variety in the workplace; the capacity to keep an open mind and be flexible with different and creative approaches.
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Empathy - The ability to recognise, be sensitive to, and consider others’ feelings, needs and perspectives. The need to understand, to help, and work with others.
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Conscientiousness (Sub-scales Structure and Rules) - The need to plan and have structure, be diligent and meet deadlines; the level of comfort with conforming and following the rules.
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Stress Resilience (Sub-scales Resilience & Emotional Control) - The capability to relax and deal with the day to day pressures of work; the level of comfort with showing and managing emotions, e.g. can control/hide temper when provoked.
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Self Awareness - This scale is an index of the extent to which an individual’s EBW scores is likely to correspond with the way that others would score them on the EBW scales.
Service Name
EBW Business EQ Reports.
The EBW assessment measures seven multi-dimensional emotional behavioural traits that predict occupational performance, combined with a self awareness scale and impression management tool.
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Each EBW Global Report provides:
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19 pages of rich feedback on individual's Emotional Intelligence at work
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An awareness of how emotions impact on behaviour leading to sustainable performance change
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Comparison against others (Leaders, Doctors…)
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Insights into blind spots that stop individuals’ and teams’ potential
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A road map to Daniel Goleman's different authentic leadership styles
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A blueprint to shift individuals’ ability to change emotional behaviour, to improve their own and others’ performance
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Measures of the users awareness of their emotional behavioural traits and how honest they were when taking the assessment.