Performance Management Coaching

Service Description

WHY SHOULD YOU CARE + 96% of managers are dissatisfied with their organisation's current performance management practices + 80% of employees rated company provided training as "important or very important" + 62% of leader's face obstacles to applying new leadership approach THE CHALLANGE A successful senior executive with strong technical sales skills and high energy had a very direct style of communication. His competitive nature and his “tell it like it is” approach could be overly aggressive when giving feedback or when frustrated. The client was also operating in a constantly changing and politically charged environment, which required finesse in navigating it successfully. While successful at driving results, this executive needed to develop his leadership skills and control his temper, particularly when interacting with direct reports. OUR APPROACH 1. PERFORMANCE DIAGNOSES - as a prerequisite define the business imperatives within the strategic plan with the job analysis 2. PERFORMANCE PLANNING - establish business/developmental goals at individual level behaviours and results, and define a development plan 3. PERFORMANCE EXECUTION - define the employee's and manager's responsibilities, provide ongoing coaching and feedback to maximise performance, track progress weekly and mitigate obstacles 4. PERFORMANCE ASSESSMENT - triangular meeting with manager and employee to evaluate results and behaviours on direct evidence 5. PERFORMANCE REVIEW - conduct formal review of past, present and future, evaluate process to the final results, give recognition and reward good performance ASSESSMENT This coaching programme will utilise an online assessment tool to commence the intervention. The intention of the assessment component is for development not evaluation and the data is used to create buy-in and ownership of potential blind spots and opportunities to leverage strengths. Assessment data belongs to the individual. A range in individual, team and organisational assessment will be considered based on diagnoses. KEY APPLICATIONS + Difficult/ successful people + Stress management and unhelpful behaviour + Building personal responsibility + Conflict and people not getting on + Lack of team productivity THE 21/90 RULE It takes 21 days to build a habit and 90 days to build success. COACHING OPTIONS Four-, six- or nine-month packages are available. WHAT DOES THAT MEAN EXACTLY? Contact George Sawiris, on 08 0408 00 88 11 for a 40 min. chemistry check.