Work of Leaders - doing the right things
Work of Managers - doing things right
Being the manager or supervisor is hard; especially when you need to counter the natural tendencies that separate you from the people you manage. Knowing what these propensities are can help you avoid them.
"Anyone can hold the helm when the sea is calm." - George Sawiris
Now What?
The Idea at Work...Here are the top five to watch for and stop doing, because better never stops
1. Self-deluding.
This isn't just a problem with bosses; the majority of people estimate their skills to be higher than they are in reality. Be aware that you might be self-aggrandizing and find ways to get feedback and evaluations that show you what your true skills are.
2. Heedless of subordinates.
Those under them watch those in positions of power carefully. But that level of attention is not reciprocated. When you become the head honcho, don't forget to remain inquisitive about and engaged with your direct reports.
3. Insulated from reality.
No one wants to deliver bad news to the boss, so the boss often doesn't know the full story. Create a safe culture in which the messenger isn't shot but lauded for bringing important information forward.
4. Crucial Conversations.
Anytime you find yourself stuck or stressed, there’s a tough conversation you’re either not holding or not holding well. Crucial Conversations occur when there are:
5. Productive Conflict.
Conflict management is critical in the role — just about anything that gets to the manager's desk has an element of pleasing someone and making someone else unhappy. When the manager avoids conflict, it can shut down the whole team and even the organization: decisions are not made and problems fester, creating a domino effect of unproductive behaviours down the ladder. A manager or supervisor who can manage and channel conflict in a constructive way can get to the root of issues, apply rigor to the team's thinking, and, ultimately drive the best outcomes.
"Cultivating these crucial skills can be a powerful tool to help you grow, your team and/or the entire organisation." - George Sawiris
by George K Sawiris AFAMI, October 2018
How to avoid the 5 tendencies of bad managers; Contact George on 08 9438 1000 for a no obligation 30 min chemistry check...
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